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Baix Corporation's mission is to provide technology solutions that maximize business value and to provide our customers with the insight and tools that enhance their ability to make great IT decisions.  
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Supplier and Contract Management
Services may be provided either internally by your own staff or externally by a service provider.  It is increasingly likely that you may use both internal and external resources to provide a single service - either by having an external party provide part of the service or by using the external party to provide additional capacity when required.   The interlacing of internal and external services makes the contract established with the service provider critical.  The contract not only determines your final cost that will roll up into the final cost and price of your service but it also sets the SLA's that will be delivered as part of your overall service.  

There are a variety of challenges that can arise when engaging an external service provider including issues such as misalignment of SLA and inability to meet and measure SLA's.  The professional services consultants at Baix can help ensure a positive supplier relationship by:                   
  Generation and management of RFP/RFQ process in alignment with services to ensure end-to-end SLA continuity
  Participation in contract negotiation to ensure full and complete coverage  
  Management of supplier including measurement and reporting against SLA's 
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